Who Is

watching out for you?

In today's world you need to understand a few more things...

Who Is

knocking on your virtual front door?

It could be someone down the block or from the Bloc

Canadians remain clueless about smartphone security

Shelly Smith, Telus WISE

27-October-2015 What they don’t know is out to hurt them.

Conducted as an online survey of 1,015 Canadian consumers, the 2015 Norton TELUS Security Study Data found some dismaying statistics.

For starters, while 3 of 5 Canadians claim they’re worried about information safety, 1 in 3 believe they’d know if they’d been hacked or phished, because they’d receive an alert from their bank.

[Where’d I put that face palm icon?]

Three quarters said it’s more important than ever to protect information. Their struggle is keeping up with the technology.

“In addition to providing compelling statistics, this Norton Telus study speaks well to some of the program elements we offer that get people thinking about what they do online,” said Shelly Smith, director, Telus WISE. “Although Canadians understand vulnerabilities, they don’t understand the differences of creepware, ransomware, adware, and not knowing they’ve been compromised.”

Oh boy, do some “knowledge gaps” exist. Fully 50% are unaware their smartphones and tablets need security software. Only half have security software installed on their smartphones. How few are even using it?

“When we do Telus Wise events we find users are not correlating a smartphone back to being a computer,” Smith said. “You‘re carrying a computer around. It contains your personal data, and you’ve got to protect it.”

Less than 1.4% of Canadians understand how apps use their data on mobile devices. When installing apps, most users tap or swipe right past privacy and permission settings.

When it comes to risky behavior, the study indicates 4 in 5 Canadians rarely or never change their passwords, and 1 in 3 Canadians use the same password for all accounts.

Even worse, the study also revealed sharing passwords is common. High school and university students even share their bank PINs. Talk about opening the door for identity thieves.

“We’ve reached 800,000 Canadians so far,” said Smith. “Telus volunteers talk about security and keeping yourself safe online, as well as protecting and positively growing your online image.”

Smith notes that if you drop an image into Google Images and click on the camera icon, you can find that image.

That helps parents protect in children’s images online, and those seeking scholarships and jobs wishing to ensure they’ve clean online footprints

“I have a Google alert on my name, which is common,” Smith said. “I encourage parents to have a Google Alert for their children and their parents. Seniors are very trusting, and you want to make sure they’re safe. Doing things like that can help Canadians reduce these stats, get them thinking about how they’re being tracked, and keeping their passwords safe.”


TELUS WISE in control focuses on how senior high and post-secondary students can positively grow their online reputations.

Available upon request for TELUS business customers, community investment partners, parent groups and community associations, TELUS WISE Ambassadors host one hour public seminars and discussions about Internet and smartphone safety and security.

www.telus.com/wise provides articles and training around Internet and smartphone safety and security for their families. 

400 TELUS Learning Centres provide one-to-one guidance on Internet and smartphone safety and security.